Technical Support

Technical Support Services

The services are divided into two separate entities:

Technical Support for New Components

• Assembly design support service
• Software usage
• Technical questions

Older Systems

• Technical manuals for legacy systems
• Advice and instructions for system recovery
• Troubleshooting

Frequently Asked Questions

How do I safely replace the CPU battery?

The operator entered an incorrect value on the screen, and the system froze. What should be done?

How do I replace the S5-115U power supply without losing the CPU program?

The motion control system goes into an overcurrent state immediately upon startup—what is the fault?

The programming device broke down—how can the programs be restored?

Online store and Repair Service

Our online store offers over 75,000 components. Our repair service helps with faulty components.

Online Store Book a Service